Frequently Asked Questions

The required information depends on the product. Generally, we require the process medium, operating pressure, temperature, flow rate, pipe size, connection type, materials of construction and quantity required.

Photographs, nameplate information and existing product model numbers are also helpful.

Yes. Our team can review your process conditions and help identify a suitable product. Final selection will be based on the technical information provided by the customer.

We supply individual products as well as assembled or packaged solutions depending on the project requirements. These may include pressure-reducing stations, condensate-recovery units, heat-transfer packages and control-valve assemblies.

Yes. Where sufficient technical information is available, we can recommend an equivalent or alternative product. We will normally require the existing model number, datasheet, operating conditions and connection details.

Complete the form on our Ask for Quote page, send an email to sales@peerless-engineering.com, or contact us on WhatsApp at +254 799 655 007. Please include as much technical information as possible.

Applicable products are supplied with warranty according to the manufacturer’s terms. Warranty conditions and duration will be stated in our quotation or product documentation.

Delivery periods depend on product availability, quantity and manufacturing requirements. Available stock can be supplied promptly, while special or made-to-order products may require a longer lead time. The estimated delivery period will be stated in our quotation.

Yes. We provide reasonable product documentation and technical support relating to product application, installation requirements and operation.

Site visits can be arranged where an on-site assessment is necessary. The scope, location and any applicable charges will be agreed before the visit.

Yes. Datasheets and brochures will be available on applicable product pages and our Technical Resources page. Where a document is not available online, it may be requested from our sales team.